Urgent need for Canada
Languages: English
Education: Secondary (high) school graduation certificate
Experience: Will train
Salary: 15.00 hourly 40 hours per week
Food Counter Attendant Job Description:
A food counter attendant, also known as a fast-food worker or counter service representative, typically works in a fast-paced environment such as a restaurant, cafeteria, or food court. Their primary responsibility is to provide excellent customer service while taking orders and preparing food items. Here is a general job description for a food counter attendant:
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Food Counter Attendant Job Responsibilities:
- Customer Service: Greeting customers with a friendly and welcoming attitude, providing prompt and efficient service, and addressing any customer inquiries or concerns.
- Order Taking: Accurately and efficiently taking customer orders, both in person and over the phone. Recording orders and ensuring they are complete and correct.
- Food Preparation: Assembling and preparing food items according to established recipes, portion sizes, and quality standards. This may involve operating kitchen equipment such as grills, deep fryers, and ovens.
- Cash Handling: Operating the cash register or point-of-sale system to process customer payments, providing change accurately, and maintaining a balanced cash drawer at all times.
- Food Safety and Hygiene: Following proper food handling and safety procedures to maintain a clean and sanitary work environment. This includes regular cleaning and sanitizing of workstations, utensils, and equipment.
- Product Knowledge: Familiarizing oneself with the menu items, ingredients, and any special promotions or offers. Providing recommendations and upselling additional items to enhance the customer’s experience.
- Teamwork: Collaborating with other staff members to ensure smooth operations, especially during busy periods. Assisting coworkers with tasks as needed and maintaining open communication.
- Stocking and Inventory: Monitoring inventory levels of food and supplies, restocking as necessary, and notifying supervisors when items are running low. Rotating food products to maintain freshness and minimize waste.
- Upkeeping the Dining Area: Ensuring the dining area is clean, organized, and presentable. Clearing tables, wiping surfaces, and promptly attending to spills or messes.
- Adherence to Policies and Regulations: Following all company policies, procedures, and guidelines, including health and safety regulations, uniform standards, and codes of conduct.
Food Counter Attendant Job Requirements:
To work as a food counter attendant, certain requirements and qualifications are typically expected. Here are the common job requirements for this role:
Education and Age: There are usually no formal education requirements for food counter attendant positions. However, a high school diploma or equivalent may be preferred by some employers. Additionally, you must meet the legal working age requirement in your jurisdiction.
Customer Service Skills: Excellent customer service skills are essential for this role. You should have a friendly and approachable demeanor, good communication skills, and the ability to handle customer inquiries and concerns effectively.
Food Handling Knowledge: Basic knowledge of food handling and safety practices is important. This includes understanding proper hygiene, storage, and preparation methods to ensure food quality and prevent contamination.
Physical Stamina: Food counter attendants are often on their feet for long periods and may need to lift and carry supplies or equipment. Having physical stamina and the ability to work in a fast-paced environment is necessary.
Numerical Skills: Basic math skills are needed for handling cash transactions, calculating change, and managing inventory. Accurate cash handling and attention to detail are important to avoid errors.
Multitasking Abilities: Food counter attendants must be able to handle multiple tasks simultaneously. This includes taking orders, preparing food, managing customer inquiries, and maintaining cleanliness in the dining area.
Teamwork and Adaptability: Collaboration and the ability to work well with others are essential in a fast-food setting. Being able to adapt to changing circumstances, assist co-workers when needed, and maintain a positive attitude is important.
Time Management: Efficient time management is crucial to ensure orders are prepared and served promptly. Prioritizing tasks, managing customer flow, and handling multiple orders simultaneously contribute to smooth operations.
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Flexibility in Work Schedule: Food counter attendants may be required to work evenings, weekends, and holidays. Flexibility in scheduling availability is often desired to meet the needs of the business and accommodate customer demands.
Licensing and Certifications: Depending on the establishment and local regulations, you may be required to obtain certain certifications, such as food safety or responsible alcohol service training. Check with your local health department or regulatory agency for specific requirements.
How to Apply
Email: oawrestaurant@yahoo.com